At OX Security, we’re all about making our Application Security Posture Management (ASPM) platform as powerful, versatile, and user-friendly as possible. While we’ve always supported Jira, we recognize that our customers use an array of ticketing systems to manage security issues and development tasks. To truly support our users’ diverse workflows, we’re excited to announce new integrations with Azure Boards, ServiceNow, Asana, Monday.com, and GitHub Issues.
Why We Invested in More Ticketing Connectors
Expanding our integration capabilities was a natural next step in ensuring OX Security fits seamlessly into the diverse ecosystems our customers operate within—so customers can focus on the 5% of risks that matter. What do these additional systems within OX provide? Here’s a short list:
- Wider adoption and collaboration: Not everyone uses Jira. By adding support for Azure Boards, ServiceNow, Asana, Monday.com, and GitHub Issues, OX makes it easier for our customers to bring frictionlessly OX Security into their existing workflows. Teams that rely on these platforms can now fully leverage our ASPM capabilities without modifying their preferred tools.
- Streamlined issue management: Focus on the 5% that matters: With our expanded integrations, customers can now centralize all security issues and tasks directly within their preferred ticketing systems. This unified approach reduces context-switching and enhances efficiency, ensuring that critical vulnerabilities are addressed more rapidly.
- Improved collaboration: Security teams often need to collaborate with developers, operations, and IT. By supporting a wider array of ticketing systems, OX facilitates smoother communication and collaboration across these groups, promoting quicker remediation and enhanced security postures.
- Enhanced automation and customization: Our integrations allow customers to automate ticket creation, prioritization, and tracking right in the OX platform. With the ability to customize tickets based on their own criteria—such as severity level, impacted assets, or specific remediation requirements—users can ensure the right people are notified at the right time with the right level of detail.
- Consistent security posture across platforms: By integrating with multiple ticketing systems, OX helps organizations maintain a consistent security posture across all of their projects, regardless of the tools their teams are using.
Upleveling Your AppSec
Customers will realize numerous benefits of OX’s new ticketing integrations, each set of differences slightly different depending on the organization and its individual software development program. Regardless of how any one company runs its software development lifecycle (SDLC), OX expects the enhanced ticketing functionality to universally help human teams concentratetheir efforts on the projects and processes that allow them to deploy software seamlessly and securely. Among those benefits are:
- Efficiency boost: Focus on the 5% that matters: By integrating and aligning with platforms like Azure DevOps, ServiceNow, Asana, Monday.com, and GitHub Issues, OX Security ensures users can leverage existing processes and tools. This means faster vulnerability triage, improved response times, and less overhead related to switching between disparate systems.
- Greater control and customization: OX users can now create customized ticket templates and workflows tailored to their organization’s needs. This flexibility ensures that the most relevant information is captured and communicated to appropriate teams effectively.
- Improved visibility and reporting: The additional integration options enable streamlined reporting and tracking of issues across various ticketing systems, making it easier to generate comprehensive reports and identify patterns that may require broader remediation efforts.
- Seamless collaboration: AppSec, DevOps, security operations, and IT teams often use different tools during their day-to-day operation. This allows each team to choose what works best for them and their goals. But context switching between teams, or non-normalized data, sometimes makes it difficult for these teams to communicate most effectively. By supporting multiple platforms, OX ensures that collaboration isn’t hindered by software preferences, thereby enhancing productivity across the board.
- Scalability: As organizations grow and adopt new tools, the OX platform’s expanded integrations provide the flexibility to adapt without sacrificing security coverage or efficiency.
Customizing Tickets in the OX Security ASPM Platform
In addition to the new options for ticketing, OX is announcing ticketing customization within or AppSec platform. Customization allows our customers to tailor their ticketing process to fit their organization’s specific requirements. Whether it’s adding tags, prioritizing issues based on severity, or automatically assigning tickets to relevant teams, OX offers the customization needed to fit seamlessly into existing workflows.
Conclusion
By expanding the OX Platform’s ticketing integrations to include Azure Boards, ServiceNow, Asana, Monday.com, and GitHub Issues, we feel confident that our customers can work comfortably within their preferred tools’ ecosystem without sacrificing security coverage or efficiency. These integrations enhance collaboration, streamline issue management, and promote a consistent security posture across all platforms.
Ultimately, it’s about helping our customers focus on the 5% that matters. With OX Security’s ASPM platform, users gain the control, flexibility, and efficiency needed to tackle what truly counts. Whatever ticketing tool you use—whether it’s Azure Boards, ServiceNow, Asana, Monday.com, GitHub Issues, or Jira—OX Security is there to support you every step of the way.
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